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WooCommerce orders and customers are outside the MCP catalog

POM AI’s WooCommerce tools cover store statistics, products, product attributes, variations, and coupons. They do not list, read, update, refund, or delete orders, and they do not expose customer accounts or customer histories.

Product categories are a field on the product write tools rather than a tool of their own: wc_create_product and wc_update_product accept a categories list, which replaces the product's existing categories. There is no tool that lists, creates, or renames a product category.

This separation keeps transactional and personal data outside a catalog-authoring connection. A user with catalog capabilities should not gain access to addresses, payment-related records, or order notes through the same tools.

Supported adjacent work

The client can:

  • inspect or correct a product referenced by the user;
  • review catalog stock and pricing;
  • create or update an approved coupon;
  • prepare a human-readable checklist for an order administrator.

It cannot verify that a purchase occurred, identify affected customers, change fulfillment, issue a refund, resend an order email, or report customer lifetime value.

Use WooCommerce’s normal Orders or Customers administration screens and the organization’s approved privacy and payment procedures for those tasks. After an order-side change, MCP may re-read supported product stock where that is useful, but it cannot certify the transaction.

Do not paste customer personal data into a prompt to compensate for the missing tools.

Related guides: review store recipe, WooCommerce product tools, and users and credentials.