Understand Single, Agency and Unlimited access
POM AI subscriptions come in three families. Each is available on a monthly or annual billing interval, and all three grant AI credits.
What differs between them
The families differ in scale, not in features. Choosing between them is a question about how many sites you run and how much you generate, not about which tools you get.
| Single | Agency | Unlimited | |
|---|---|---|---|
| Intended for | One site | A portfolio of sites | Large estates and networks |
| Domain capacity | The smallest allowance | A larger allowance | No fixed numeric limit |
| Credit allowance | The smallest | Larger | Largest |
| AI tools available | All | All | All |
The exact domain count and credit quantity for each plan are commercial terms shown on the POM AI product page and on your subscription in My Account. They are the authoritative figures; check them there rather than relying on any number quoted elsewhere.
Billing interval
Every family exists as a monthly and an annual subscription. The interval determines when credits are granted and when the batch expires:
- a monthly subscription grants a batch that lapses monthly;
- an annual subscription grants a batch that lapses annually.
Unused subscription credits do not roll over in either case. An annual plan therefore gives you a whole year to use the allowance, which suits uneven workloads better than twelve separate monthly budgets. See Credit expiration.
What "Unlimited" means
Unlimited refers to domain capacity, not to credits. Credits remain metered on every plan.
An Unlimited plan shows ∞ instead of a domain total on the POM AI card in My Account → Licenses & Downloads, and activations are not refused for capacity.
One qualification: a plan with no numeric domain limit may be bound to a single WordPress network. When it is, the first activation records which network the license belongs to, and using the key on a different network is rejected. Whether that binding applies is a property of the specific plan, so confirm it with support before planning an estate that spans networks.
Which one to choose
Work through both axes, in this order.
Count the domains. Include production sites, staging copies, and each multisite subsite that will use AI. www and non-www count once. Use the rules in Understand domain authorization limits.
Measure the credits. Run one billing period on whatever you have, then read the total from the usage log. See Review your credit history.
Take the plan that satisfies the larger of the two needs. If domains push you to Agency but credits would fit Single, you need Agency. If credits push you past Agency but you only have two sites, consider Agency plus top-ups before Unlimited.
Agency and client sites
Agency capacity lets you authorize several domains under one subscription, and all of them draw on one credit balance.
That is the right shape when the sites are yours and the budget is yours. It is the wrong shape when the sites belong to different customers, because their consumption lands on your account and appears in your usage log.
For client sites, have each client take their own subscription and save their own key. Their usage, their billing, their limits. See Use one account across authorized subsites.
Changing plan
A plan change takes effect from the next renewal for the credit grant. It does not resize the batch you are currently holding.
If you are upgrading because the current period is already exhausted, a top-up bridges the gap immediately; see Top-up credits.
Signals that you are on the wrong plan
| Signal | Likely fix |
|---|---|
| Activations refused while credits are plentiful | More domain capacity |
| Credits exhausted while domain slots sit empty | More credits, or a top-up habit |
| A top-up in two consecutive periods | Move up a family |
| Large surplus lost at every renewal | Move down, or switch to annual billing |
| One client's usage distorting your log | Separate subscriptions, not a bigger plan |