Request a commission payment
Asking Pomatio to pay the commissions you have earned.
What can be requested
A commission must be Approved pending payment, and its waiting period must have passed — one month from its commission date.
Commissions that qualify show a checkbox in the Pay column. Everything else shows a dash.
The Ready to request figure at the top of the dashboard counts exactly these.
Two ways to request
At the bottom of the commission list:
| Button | Requests |
|---|---|
| Request payment for the commissions selected above | The ones you ticked on the current page |
| Request payment for all payable commissions | Every commission currently claimable, including eligible records outside the visible list |
Each is disabled when it has nothing to act on. If both are disabled, nothing is claimable yet.
Request payment for all payable commissions is the one to use in normal operation. The selective button is for the case where you deliberately want to leave something out.
What happens next
- The commissions move to Payment requested.
- The request appears in Recent payment requests, with its date, total and how many commissions it covers.
- You receive a confirmation by email.
- Pomatio processes it and marks the commissions Paid.
Requesting is not invoicing
The request tells Pomatio what you are claiming. Invoicing follows your agreement and the amounts here are ex VAT. Obtain appropriate tax advice for the treatment that applies to you; the account does not decide it.
If you are unsure what documentation Pomatio needs from you, ask before your first request rather than after.
Recent payment requests
The table records each request with its Date, Amount (ex VAT), number of Commissions and Status.
That is your history. If a payment is late, this is the reference to quote.
After requesting
Requested commissions are locked into the request. They no longer show a checkbox, and their total moves from Approved pending payment to Payment requested.
New commissions continue to accumulate normally and can be requested separately later.
Common questions
Why can I not select a commission I can see? It is either not approved yet, or approved but still inside its one-month waiting period. The status badge tells you which.
Can I request part of a commission? No. Commissions are requested whole.
Can I cancel a request? Not from the account. Contact Pomatio with the request date and amount.
How long does payment take? That follows your agreement, not this screen. The request's status is where to look, and the date of the request is your reference point.
If a request seems stuck
- Check its status in Recent payment requests.
- Check the individual commissions — they should read Payment requested.
- If the status has not moved in longer than your agreement provides for, contact Pomatio with the request date and total.