Services and plans

Some Pomatio products are services we run rather than files you install. They appear in your account under Your services, in the same screen as your licenses.

In this chapter

Topic Article
Combining Pomatio, email, licenses, and Video Hosting Configure and buy a Pomatio plan
The service cards and their fields Your services
Linking a subscription to its network site Link a service to a network site
Traffic-based services Pomatio traffic tiers
When a service is not behaving Service troubleshooting

Service or license?

License Service
What you get Files you install Something Pomatio runs
Key to enter Product license key One-time site activation key
Domains to activate Yes No
ZIP to download Yes, if the plan allows No
Renewal Yes Yes

Service activation keys do not grant files, updates, or domains. They only link one subscription to one numeric network site ID.

Where they appear

Open Licenses & Downloads. Your licenses come first; Your services follows underneath, and only appears when you have at least one.

What a plan decides

Your plan is named on every card and is what decides the limits that apply to you — for a license, the domain allowance and download limits; for a service, whatever the service measures, such as monthly traffic.

Changing plan means buying the plan you want in the shop. There is no upgrade control in the account.

To prepare a new combined purchase, use Configure and buy a Pomatio plan.

Activate on the destination site

Pomatio runs the service, so there is no ZIP to install. You do need to link the subscription once to the site that will use it. Follow Link a service to a network site.