Account checkout
Pomatio Platform provides the shared checkout experience used by both Pomatio account sites. Customers can sign in, recover access to an existing account, enter project details, and complete payment without leaving checkout.
In this chapter
| Goal | Article |
|---|---|
| Recover access to an existing customer account | Reset your password during checkout |
Before you begin
Open the checkout for the intended account site and have access to the email inbox associated with your customer account.
Recommended path
- Choose the option for an existing customer.
- Try signing in with your current credentials.
- If you cannot sign in, request a password-reset email from the checkout.
- Follow the link in the email and set a new password.
- Return to checkout and sign in with the new password.